Home delivery medication service

The Fight Infections Foundation offers a home delivery service for members exclusively.

Follow these steps:

1. Become a Foundation’s member for a minimum of € 10 per month.
2. If you are already a member, you can place the first order by sending an email to [email protected] requesting use of the service and providing name and surname, medical history number, full address and telephone number.
3. We will send you credentials so you can place your next orders online at med.flsida.org or using the APP +Approp (you can download it at Google Play or Apple Store)

How does the service work?

• Always order medication in advance: 7 to 10 days before the dispensation date.
• Once we confirm that we have received your order, you will receive the medication in 2-3 working days at the address you provided to us via MRW.
• Deliveries are from Monday to Friday, from 9am to 2pm and from 4pm to 7pm.
• You will have to pay in cash the delivery costs to the courier (between 5 and 10 € if it is in the Peninsula, approximately 23 € if the shipment is made to the Balearics or the Canary Islands).

Frequently asked questions:

• Can I use the service if I am not a member of the Foundation? The service is only for members of the Foundation (people who make contributions from € 10 per month).
• Why do I have to make a regular contribution as a partner if I already pay the shipping costs? With your regular contribution, you help us finance the service: customer service, personalized order management, computer system, collection of medication at the pharmacy service, preparation of packages and shipments, incident management, etc. In addition, as a partner, you are also supporting research projects developed by the Foundation.
• How far in advance can I order the medication? We recommend that you place your orders in advance so that you do not run out of medication between 7 and 10 days before the dispensation date. In exceptional cases where more than 10 days are required, the hospital pharmacy service can be asked to assess the situation.
• Can I request medication for more than one person? The service allows you to group medication for several people with a common delivery address, but it is necessary for all of them to be members of the Foundation.

For any questions you can contact [email protected].